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Returns & Exchanges
At Tropical Fruit World, we take pride in the quality of our farm-fresh produce and gourmet products; if you are not entirely satisfied with your purchase, we are here to help ensure a fair resolution.
Return Process
- 1.Contact Our Team
Email our customer support within 48 hours of receiving your order, including your order number and clear photos of the items in question.
- 2.Assessment Process
Our quality control team will review your claim to determine if the issue occurred during transit or prior to dispatch from our plantation.
- 3.Return Authorization
For non-perishable boutique goods, we will provide a return shipping label and instructions for sending the items back to our farm store.
- 4.Resolution & Refund
Once approved, we will process a replacement, store credit, or full refund to your original payment method within 5-7 business days.